When subscribers sign up for Payperhost services, they are asked to provide certain personal information including name, postal address, email address, telephone number, and billing information (such as a credit or debit card number). In addition, to register a domain name, subscribers are asked to provide this information for the registrant, administrative contact, technical contact and billing contact of the domain name (collectively, "Domain Name Registration Information"), for submission to the appropriate domain registry or registration database. Subscribers may also be asked to complete an online form that collects information about demographics, product usage and preferences, along with other information that will help us improve our products and services.
Payperhost uses different types of cookies and other methods for tracking visitors. Some cookies are necessary for Payperhost's website to work.
For Payperhost subscribers, Payperhost uses functional cookies to store user names for user convenience. For example, the cookie would contain a piece of identifying information such as a customer ID, username, or session ID that would be used to look up the customer ID. Payperhost offers password-protected, web-based management tools as part of its webhosting packages. With this feature, the subscriber will not have to fill out form fields each time he/she manages the account. (The cookie does not store passwords.)
Payperhost may also use a third party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help Payperhost measure the effectiveness of its advertising and to enable Payperhost to provide more focused marketing communication.
You may always set your web browser to notify you when you receive a cookie or change the settings on your web browser to clear or disable cookies. If you decide not to accept cookies, you may not be able to take advantage of all of the features of Payperhost's website. Additionally, please be aware that if you visit third party websites where you are prompted to log in or that are customizable, you may be required to accept cookies. Cookies do not enable third parties to access any of your personal (i.e., contact) information. However, advertisers and partners may also use their own cookies. Payperhost does not control use of these cookies and are not responsible for information collected through them.
Payperhost may conduct customer surveys from time to time. Participation in our customer surveys is completely voluntary. Although, we strongly encourage subscribers to participate in our surveys as they provide Payperhost with important information that helps improve our services. It is always helpful to hear a feedback from real service users. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.
To collect information about use of our website, Payperhost uses information gathered from "Google Analytics". This tool only collects the IP address assigned to you.
Payperhost uses information it collects primarily to provide and collect payment for its web hosting, reseller hosting and other services. Passively collected information, such as information collected from or about your device including through the placement or reading of cookies or other tracking technologies is used to provide a customized experience as you use Payperhost's services.
The information collected from subscribers is used to manage each subscriber's account (such as for billing and account management purposes) and to suggest improvements that might be helpful for its subscribers.
When subscribers send email inquiries to Payperhost, the return email address (and other personal information provided) is used to answer the email inquiry received.
Payperhost will never provide or sell to any third party your personal information and will keep all subscriber information confidential.
Upon registration for Payperhost services, certain subscriber information may be transferred to trusted affiliated or unaffiliated third parties that help Payperhost provide certain services or that provide certain services on Payperhost's behalf. For example, subscriber information may be transferred to Payperhost's affiliated registrar, WHOIS Domain Name Registration Information, or to unaffiliated third parties that help Payperhost provide email services or SSL certifications.
Payperhost will respond to subpoenas, court orders, or other legal processes, and will utilize subscriber information as necessary to establish or exercise Payperhost's legal rights or defend against legal claims. Additionally, Payperhost will share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations or suspected violations of Payperhost's Terms of Service, or as otherwise required by law.
In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned Names and Numbers ("ICANN") or certain registries, Domain Name Registration Information has to be made available and accessible to the public through a "WHOIS" search. The WHOIS database is a publicly accessible database that lists the Domain Name Registration Information for a particular domain name, the name server(s) to which the domain name points, and the domain name's creation and expiration date. The Domain Name Registration Information you provide is hosted by Payperhost or a third party service provider and is made available to the public through WHOIS searches. Payperhost may deposit your Domain Name Registration Information with a third-party escrow provider to comply with ICANN requirements. At times, Subscribers may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or SPAM do not come from Payperhost and Payperhost does not control the use of WHOIS information by third parties.
When Payperhost is threatened with suit by a third party, or any other legal action is brought to Payperhost's attention involving Payperhost based on the anonymity of a domain name, Payperhost may seek assurance from you, the customer, concerning your promise to indemnify Payperhost and written confirmation that you have contacted the complainant and made your contact information available to the complainant. Failure to promptly provide these assurances may be considered by Payperhost to be a breach of your agreement with Payperhost and may result in deactivation of your domain name and disclosure of your contact information so that any allegations of infringement or other wrongdoing may be directly resolved between you and the complainant.
Please remember that any information you may disclose or post in forums or other public areas of Payperhost's website or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.
When you become a subscriber of Payperhost, you are automatically subscribed to receive transactional notices about your account and important changes information.
To subscribe for more information such as news of special promotions or unsubscribe, please update your preferences in your Payperhost control panel or blog. You may also unsubscribe through the links provided in promotional email messages sent by Payperhost or on Payperhost's behalf.
Payperhost allows you to access, update, and correct inaccuracies in your personal information in Payperhost's custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in your personal information Payperhost has in its custody or control by accessing the control panel or by contacting support via email or online chat. Payperhost may request certain personal information for the purposes of verifying the identity of the individual seeking access to their records.
To ensure you receive the information you need to manage your account and protect your privacy, please be sure to keep your contact and billing information up to date. You can update all account-related information directly through your control panel. Alternatively, you can contact Payperhost support.
When a Subscriber orders from Payperhost, personal data transmissions are encrypted and all of the Subscriber's personal information is protected. Payperhost uses Secure Sockets Layer (SSL), the industry standard, for encrypting all personal information, including name, address and credit card numbers.
You can contact us via mailing address or by e-mail provided on our contact page.